Application Description

RCM: Streamline Your Repossessions with Real-Time Case Mapping!

RCM integrates seamlessly with RecoveryConnect® and MRS web applications, providing field agents with real-time repossession assignment information. Access to immediate case data minimizes risk by preventing wrongful repossessions and enabling rapid "On Hook" status updates. Once marked "On Hook," agents can proceed with asset recovery at their convenience.

Permissions Walkthrough Video: https://youtu.be/rW0rJGe0Wr8

Privacy Policy: https://mbsicorp.com/privacy/

RCM's intuitive map interface features custom icons for efficient address management, one-touch updates, pickup location designation, and enhanced unit recovery. Create and save custom filters to focus on critical agency data. Each asset recovery form captures condition details and photos, automatically generating a Condition Report for client submission.

Key RCM Features:

  • Customizable map icons (Pro): Tailor your map view for optimal efficiency.
  • One-touch "On Hook" updates: Instantly update collateral status.
  • Streamlined Asset Recovery: Quickly document condition, photos, and personal property.
  • Real-time case information and addresses: Always have the most current data.
  • Rapid map search (Pro): Efficiently locate cases.
  • "Favorite" case marking: Prioritize and quickly access important cases.
  • Case filtering: Refine your map view to focus on specific tasks.
  • One-tap quick updates: Streamline your workflow.
  • Automatic geo-updates: Maintain precise location data.
  • Integrated To Do list: Manage and track condition reports for recovered units.

Need assistance with RCM? Our support team is available 24/7. Contact us via our website: https://mbsicorp.com/contact/ or use the Contact Us form.

Version 3.0.33 Updates (Oct 2, 2024)

This update introduces mobile case acceptance:

  • Accept Cases on Mobile: Now accept cases directly from your mobile device.
  • Accept/Decline from "NEW CASES": Manage new cases efficiently from the home screen.
  • Multi-select Cases: Select multiple cases with a long press.
  • Enhanced Search & Filtering: Refine searches by client, case type, dates, or "accepted before" status.
  • Detailed Case History Logging: Track all case activity.

RCM Screenshots

  • RCM Screenshot 0
  • RCM Screenshot 1
  • RCM Screenshot 2
  • RCM Screenshot 3
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