
Features of the Claro Te Ayuda App:
Help Section: This feature empowers users to independently resolve their mobile service or home issues. Additionally, users can invite a friend to assist in managing the problem, ensuring a collaborative approach to problem-solving.
Human Resources Section: Access the "Claro Cares" feature, enabling employees to promptly report hazards or emergencies, request personal protection, and conduct pre-operational inspections. This section ensures employee safety with ease and efficiency.
I am Claro: Directly access and download the "I am Claro" app, which is packed with exclusive benefits and agreements tailored to enhance employee welfare. This dedicated platform keeps employees informed about company policies and initiatives.
Myit: Escalate any IT issues to our help desk and consult previous cases to track their status and progress. This feature streamlines technical support and ensures swift resolution of problems.
Photo Report Section: Experience our newly redesigned section, optimized for enhanced usability. Easily add location details to your report and upload up to 3 photos. The app also enables you to save your report offline, allowing you to submit it later when a connection is available.
Conclusion:
The Claro Te Ayuda App is a comprehensive solution designed to assist and support partners of Claro Colombia. With its intuitive interface and advanced features, the app simplifies the process of resolving mobile service or home-related issues. It also caters to employee needs with specialized sections for reporting hazards, accessing welfare benefits, and escalating IT concerns. The enhanced Photo Report feature further improves the user experience, making it easier and more convenient to report issues. Download the Claro Te Ayuda App now to leverage these valuable features and enjoy a seamless mobile service and home experience.